7 Frequent Asked Questions


For centuries, Nano Ion has been known for its unique disinfectant properties. The Nano Ion filter installed in every Fujipure air-conditioner is designed to instantly kill airborne germs, giving you clean, healthy cool air.

If there is ice on the discharge pipe (the smaller pipe), it is due to insufficient gas in the system.

If there is ice on the suction pipe (the large pipe), it could be caused by a dirty fan coil or filter, or a malfunctioned indoor unit blower.

It could be a case of:

  • dirt accumulation in the drainage pipe
  • dirt accumulation in the air-conditioner
  • insufficient refrigerant
  • poor gradient of the drainage pipe, or the rear of the units is installed slightly lowerthan the front, which causes water to accumulate at the back of the air-conditioner.

The blower and coil may be dirty. If it is an outdoor unit, the noise may also come from vibration due to an uneven wall surface, a glass partition, or a thin plywood partition.

Clean the air filter once every two weeks with a vacuum cleaner, or wash it with lukewarm water. You can also engage a contractor to service your air-conditioner at least once every two years.

Ideally twice a year to ensure maximum efficiency and avoid problems that may occur in the future.

Every purchase comes with a standard 1-year warranty that covers all parts and labour costs. When you register online, youíll get an extra 2nd and 3rd year warranty that covers all parts for free.

Which means by registering online, you get to enjoy a complete 3-year warranty. Thatís Fujipureís 3-year body warranty, a first in the industry.